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Email Services |
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Don't underestimate
the power of your email service. Not only is it the
part of your online identity that people see most, but it
is the number one means by which you will communicate with
your customers. |
| So, understanding how to best
use email starts with understanding how your email
addresses are formed. |
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The root
of your email address is of course your website (domain)
name. You place either a department name, or a
person’s name in front of it, and separate the two with
the '@' symbol. |
| For example, let's assume
your website name is
www.mycompany.com. It is customary to
create mailboxes named
service@mycompany.com,
sales@mycompany.com,
and perhaps
admin@mycompany.com just like most big businesses. |
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Then, give your
employees their own mailboxes. While there are a
number of formats, the most popular is 'first initial dot
last name". Some examples are
j.smith@mycompany.com
and m.harrington@mycompany.com. |
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And so once you have these mailboxes, how do you send and
receive mail? Well, Windows comes with free email
software called Outlook Express. And, Microsoft
Office comes with the big brother to Outlook Express,
called Outlook. |
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Outlook is often the better choice because you can store
all of your customer street addresses, phone numbers and
so on, in its address book. In either case tough,
getting your mail is easy. Once you have entered the
settings needed (we give you easy, straightforward
directions) the program will simply go get your mail for
you. |
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But of course, there are times when you are on the road
and need to get to your mailbox. In that case, you
can use any computer that's connected to the Internet.
With any browser, simply enter your website's name
followed by ':8383'. (e.g.,
www.mycompany.com:8383). You'll be presented
with a log in screen. Enter your name and password.
Bingo. . . you can read, reply, and send mail. |
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And, all Galileo Storms hosted accounts come with a free
subscription list service. This allows you to
have a mailbox that you might call
news@mycompany.com.
People can 'subscribe' to the service by sending an email
to it. But, when you send a message to the list, it
automatically gets sent to everyone. And, just like
the big companies, recipients never see other
people's addresses in the 'To' or 'CC' fields. |
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Of course, this is an excellent way to send your customers
announcements, news, specials, and
promotional information. |
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proceed to Step Four: About
eCommerce
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